FAQ
Do you provide International delivery?
No. Only in the US
What is your returns policy?
Return & Exchange Policy
At Imprint Me Fashions and Candice Carnival Creations, every purchase is a commitment to your personal style.
Please review our policy carefully before completing your order:
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No Returns or Online Credit
We do not offer cash refunds, online credit, or exchanges for different items. Please make selections carefully. -
Exchanges (Size Only)
Exchanges are available for size only and only if the requested size is in stock. We cannot accommodate exchanges for a different item or style. Please contact us at 443-985-8541 or imprintmefashions@gmail.com to request exchange -
Exchange Requests
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Must be initiated within 3 days of your order’s delivery date (ship date applies).
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All return shipping is at the buyer’s expense. Imprint Me Fashions and Candice Carnival Creations does not cover return shipping costs.
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Items must be unworn, with original tags attached, free from stains, odors (including perfume), and in the same condition as received.
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Final Sale Items
All sale items are final sale and are not eligible for exchange under any circumstances. -
Condition Check
Any item returned that does not meet the above condition requirements will be refused and sent back to the customer. -
If chargebacks are made with your bank, a full investigations will be carried out where you will have to provide pictures of items received in it's condition, your form of communication, which includes call and text logs and emails of you contacting me about the item to return and the reason why, evidence of you returning items which includes pictures. shipping and tracking numbers and then Imprint Me Fashions and Candice Carnival Creations will provide evidence and proof of receipt of returned items. It is considered fraud to contact your bank to receive money back without returning items and legal ramifications will be taken.
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Need Help Before You Buy?
We want you to feel confident in your purchase. If you have questions about sizing, fit, or styling before you invest in your garment, please contact us directly. Imprint Me Fashions and Candice Carnival Creations reserves the right to refuse an exchange that does not meet the conditions above.
Privacy Policy
Imprint Me Fashions and Candice Carnival Creations operates at Pop up Events and the website using Square up Point of Sale using your credit card, gift cards or third parties as a form of payment. This Privacy Policy describes how we collect, use, and disclose your personal information when you purchase with us which includes emails and cell numbers.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
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Contact details including your name, address, billing address, shipping address, phone number, and email address.
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Financial information including credit card, debit card, transaction details, form of payment, payment confirmation and other payment details.
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Transaction information including the items you view, put in your cart, add to your wish list, or purchase, return, exchange or cancel and your past transactions.
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Communications with us including the information you include in communications with us, for example, when sending an email through contact form. directly through email, text message or phone calls
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Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
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Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
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Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
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Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
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Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
How do I track my order?
Packages will be mailed through US Postal and a tracking number will be emailed
How can I contact your couriers?
You can use the tracking number provided
Shipping and Handling
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Processing Time
Orders are processed within 5-7 business days (excluding weekends and holidays). During sales or high-volume periods, processing may take an additional 1–2 business days. -
Shipping Methods
We ship via USPS, Standard shipping typically arrives within 3–7 business days after processing. -
Shipping Costs
Shipping fees are calculated at checkout based on order size, weight, and destination. -
Responsibility
Imprint Me Fashions and Candice Carnival Creations are not responsible for lost, stolen, or delayed packages once they are in the carrier’s possession. Please file claims directly with the carrier if an issue arises. -
Address Accuracy
Please double-check your shipping information. We are not responsible for packages shipped to an incorrect address provided by the customer.
Terms Of Service
Welcome to Imprint Me Fashions and Candice Carnival Creations.
By accessing or using our website, you agree to the following terms:
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Use of Site
This website and its content are for personal, non-commercial use only. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the site without written permission. -
Product Availability
We make every effort to display accurate product descriptions, availability, and pricing. However, we reserve the right to limit quantities, discontinue items, or correct errors without prior notice. -
Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order for any reason, including suspected fraud or misuse. -
Pricing
Prices are subject to change without notice. All transactions are processed in U.S. dollars. -
Intellectual Property
All content on this site (including text, graphics, logos, and images) is the property of Imprint Me Fashions and Candice Carnival Creations and may not be used without permission. -
Limitation of Liability
Imprint Me Fashions and Candice Carnival Creations is not liable for damages of any kind arising from use of this site or from products purchased, beyond the purchase price of the product. Or any other company using it's likeness to scam or exploit -
Governing Law
These terms are governed by the laws of the State of Maryland.
By shopping with us, you acknowledge that you have read and agree to these Terms of Service.
